tag:blogger.com,1999:blog-1164853337906392770.post651846669889242227..comments2021-01-02T01:07:28.414-08:00Comments on Everyday Customer Service Excellence: Average, mediocre and “look alike” customer service will not gain customer loyalty.Lisa Fordhttp://www.blogger.com/profile/08837930854865400676noreply@blogger.comBlogger1125tag:blogger.com,1999:blog-1164853337906392770.post-73975490780471373102011-01-06T13:24:49.366-08:002011-01-06T13:24:49.366-08:00Hi Lisa - Thanks for this post. Great things to r...Hi Lisa - Thanks for this post. Great things to re-focus on for the new year! In regards to your 3rd point, this article makes a great case for "engaging employees to engage customers," too.<br /><br />http://www.trainingmag.com/article/want-engaged-customers-then-engage-your-employeesAnonymoushttps://www.blogger.com/profile/00546122576588757272noreply@blogger.com